Retail Security and Loss Prevention by Read Hayes (Auth.)

By Read Hayes (Auth.)

RETAIL protection AND LOSS PREVENTION is a useful reference for either retail and defense pros. utilizing step by step plans, this publication is helping the reader layout and enforce cost-efficient loss keep watch over programs.

It info an easy-to-follow confirmed technique

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Record the case number, the name of the company employee who made the apprehension, and the police officer's name on the incident report. Only detain the suspect for a reasonable length of time (1 hour is the average). Grant any reasonable requests such as certain medications, bathroom privileges, or a drink of water. Use caution when granting requests for medication and trips to the bathroom. If suspects say they are ill or need assistance of any kind, provide it immediately. Don't assume that it's a phony complaint.

Ensure that parking areas are well-lit and, where possible, guarded. Some large truck stops provide protected areas for a reasonable fee. Avoid parking loaded delivery vehicles in high-risk areas, such as inner cities. Install alarms in delivery vehicles, particularly in those that must often park overnight when full of merchandise. Arrange schedules so that, whenever possible, shipments can be made without overnight stops. 32 Retail Risks: Problems and Solutions Have trucks travel in a convoy when a shipment requires the use of more than one vehicle or when several vehicles are heading in the same direction.

Crime-ridden assembly areas are usually those in which employee and customer access are not controlled, products are not arranged in an organized manner, and sound inventory control procedures are not followed. Dishonest employees and customers may take advantage of the lack of order by walking off with merchandise or concealing it for later removal. Planning and organization virtually eliminate theft during the staging process. The assembly and packaging of goods for shipment should always take place in an area specifically set aside for that purpose, such as a warehouse or packaging plant—never at a loading dock or any other location where merchandise is readily visible and accessible to employees and customers.

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